A. Internet Speed Description: The ideal internet speed is between 30-45 Mbps. Check your internet speed using this Speed Test Tool . The better the internet speed, the less buffering you will experience. Solution: If your internet speed is below the ideal range, consider using an Ethernet adapter to improve your connection. You can purchase one here: <a href="https://www.amazon.de/-/en/Ethernet-Adapter-Gigabit-Compatible-Notebook-Connector-USB/dp/B08KWC7D78/ref=sr_1_2?crid=F37C72EKP9RQ&dib=eyJ2IjoiMSJ9.Ak04lJBvL4Rzbn4wBD9Xasja7nobrLyTDwLstlUC_GO7ug6c4pMGaqpzAjpekuTT6PloQybXu3D8CNuf80lQUc-K6JjtqbVCDoey4cZH-fxFc0HXhV2ywTgC077AcBVe8EONY13O0MOaZukZPkr1T6AGQreXcZR09Fy6tbCVxB4AxrX1F5VBcFZ7zJji12LPX9gV3DABIo1QBLRzwZeDLB0MEVxR2xN7Sq4sQG2PfmE.KRuKsXZSUqkRyZgP0iycjxD0ZRCPgZwXMPQOyCuWWlM&dib_tag=se&keywords=usb%2Bto%2Bethernet%2Badapter%2Bfirestick&qid=1724680926&sprefix=usb%2Bto%2Bethernet%2Badapter%2Bfirestick%2B%2Caps%2C116&sr=8-2&th=1">Ethernet Adapter . B. My Internet Speed is Good But It's Still Buffering Solution: We can assist with this! Please send us your IPV4 address, which you can find here , along with the specific channel that’s causing issues, and we’ll work on resolving it. C. My Internet Speed Isn't Fast Enough, What Can I Do? Upgrade Your Internet Plan: Consider upgrading to a higher-speed tier or fibre optic for faster, more reliable internet. Router Compatibility: Ensure your router supports the latest Wi-Fi standards. Older routers may limit your internet speed. Learn more about checking if your router needs an upgrade here . Change Surfshark VPN Server Location: Adjust the Surfshark VPN server to one closer to your location. This can help improve connection speed and reduce buffering.

Buffering Issues

A. Internet Speed

Description: The ideal internet speed is between 30-45 Mbps. Check your internet speed using this Speed Test Tool. The better the internet speed, the less buffering you will experience.
Solution: If your internet speed is below the ideal range, consider using an Ethernet adapter to improve your connection. You can purchase one here: Ethernet Adapter.

B. My Internet Speed is Good But It’s Still Buffering

Solution: We can assist with this! Please send us your IPV4 address, which you can find here, along with the specific channel that’s causing issues, and we’ll work on resolving it.

C. My Internet Speed Isn’t Fast Enough, What Can I Do?

Upgrade Your Internet Plan: Consider upgrading to a higher-speed tier or fibre optic for faster, more reliable internet.
Router Compatibility: Ensure your router supports the latest Wi-Fi standards. Older routers may limit your internet speed. Learn more about checking if your router needs an upgrade here.
Change Surfshark VPN Server Location: Adjust the Surfshark VPN server to one closer to your location. This can help improve connection speed and reduce buffering.

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Buffering Issues

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