Unfortunately, we do not include batteries with the remote control due to transportation restrictions. Including batteries can complicate the shipping process, especially during international travel. However, the remote control uses standard batteries that are widely available, making it convenient for you to set up and enjoy your GoodChannel Stick Pro upon arrival.

Our customer support team is dedicated to assisting you. You can easily connect with us through the customer support page on our website. We operate 24/7 to address your inquiries and provide the necessary assistance, ensuring your seamless experience with the GoodChannel Stick Pro.

We’ll provide you with a tracking number via email once your order has been shipped. This tracking number will allow you to monitor the delivery progress of your GoodChannel Stick Pro.

The GoodChannel Pro Stick requires a standard USB/5V 2A power source. Most modern TVs have USB ports meeting these specifications. If using a plug, ensure it provides the required power.